:root{--bg-primary: #0f172a;--bg-secondary: #1e293b;--bg-card: #1e293b;--bg-card-hover: #334155;--bg-input: #0f172a;--border: #334155;--border-focus: #0ea5e9;--text-primary: #f1f5f9;--text-secondary: #94a3b8;--text-muted: #64748b;--accent: #0ea5e9;--accent-hover: #38bdf8;--accent-glow: rgba(14, 165, 233, .15);--success: #22c55e;--warning: #f59e0b;--danger: #ef4444;--critical: #dc2626;--info: #3b82f6;--priority-critical: #dc2626;--priority-urgent: #f97316;--priority-normal: #0ea5e9;--priority-low: #22c55e;--shadow-sm: 0 1px 3px rgba(0,0,0,.3);--shadow-md: 0 4px 12px rgba(0,0,0,.4);--shadow-lg: 0 8px 30px rgba(0,0,0,.5);--shadow-glow: 0 0 20px var(--accent-glow);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-xl: 20px;--radius-full: 9999px;--font: "Inter", -apple-system, BlinkMacSystemFont, sans-serif;--sidebar-width: 220px;--sidebar-collapsed: 60px}*{margin:0;padding:0;box-sizing:border-box}body{font-family:var(--font);background:var(--bg-primary);color:var(--text-primary);line-height:1.6;-webkit-font-smoothing:antialiased;min-height:100dvh;overflow-x:hidden}#root{min-height:100dvh;display:flex;flex-direction:column}h1{font-size:1.75rem;font-weight:800;letter-spacing:-.02em}h2{font-size:1.375rem;font-weight:700;letter-spacing:-.01em}h3{font-size:1.125rem;font-weight:600}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 24px;border-radius:var(--radius-md);font-family:var(--font);font-size:.9rem;font-weight:600;cursor:pointer;border:none;transition:all .2s ease;min-height:44px}.btn:active{transform:scale(.97)}.btn-primary{background:linear-gradient(135deg,var(--accent) 0%,#0284c7 100%);color:#fff;box-shadow:0 2px 10px #0ea5e94d}.btn-primary:hover{box-shadow:0 4px 20px #0ea5e966;transform:translateY(-1px)}.btn-danger{background:linear-gradient(135deg,var(--danger) 0%,#b91c1c 100%);color:#fff}.btn-ghost{background:transparent;color:var(--text-secondary);border:1px solid var(--border)}.btn-ghost:hover{background:var(--bg-card-hover);color:var(--text-primary)}.btn-sm{padding:8px 16px;font-size:.8rem;min-height:36px}.btn-block{width:100%}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:20px;transition:all .2s ease}.card:hover{border-color:var(--accent);box-shadow:var(--shadow-glow)}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid var(--border)}.input,.select,.textarea{width:100%;padding:12px 16px;background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-md);color:var(--text-primary);font-family:var(--font);font-size:16px;transition:border-color .2s;min-height:44px}.input:focus,.select:focus,.textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-glow)}.input::placeholder{color:var(--text-muted)}.label{display:block;font-size:.8rem;font-weight:600;color:var(--text-secondary);margin-bottom:6px;text-transform:uppercase;letter-spacing:.05em}.badge{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;border-radius:var(--radius-full);font-size:.75rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;white-space:nowrap}.badge-critical{background:#dc262626;color:var(--priority-critical)}.badge-urgent{background:#f9731626;color:var(--priority-urgent)}.badge-normal{background:#0ea5e926;color:var(--priority-normal)}.badge-low{background:#22c55e26;color:var(--priority-low)}.badge-status-reported{background:#f9731626;color:#f97316}.badge-status-assigned{background:#3b82f626;color:#3b82f6}.badge-status-in_progress{background:#0ea5e926;color:#0ea5e9}.badge-status-resolved{background:#22c55e26;color:#22c55e}.badge-status-closed{background:#64748b26;color:#94a3b8}.kpi-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px;margin-bottom:24px}.kpi-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);padding:14px;text-align:center}.kpi-value{font-size:1.5rem;font-weight:800;background:linear-gradient(135deg,var(--accent),#38bdf8);-webkit-background-clip:text;-webkit-text-fill-color:transparent}.kpi-label{font-size:.7rem;color:var(--text-muted);text-transform:uppercase;margin-top:4px}.incident-list{display:flex;flex-direction:column;gap:10px}.incident-item{display:flex;align-items:center;gap:12px;padding:14px 16px;background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);cursor:pointer;transition:all .2s}.incident-item:hover{border-color:var(--accent);transform:translate(4px)}.incident-item .priority-dot{width:10px;height:10px;border-radius:50%;flex-shrink:0}.incident-item .priority-dot.critical{background:var(--priority-critical);box-shadow:0 0 8px #dc262680}.incident-item .priority-dot.urgent{background:var(--priority-urgent)}.incident-item .priority-dot.normal{background:var(--priority-normal)}.incident-item .priority-dot.low{background:var(--priority-low)}.page{padding:16px;max-width:800px;margin:0 auto;width:100%}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px;padding-bottom:16px;border-bottom:1px solid var(--border);flex-wrap:wrap;gap:10px}.navbar{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--bg-secondary);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:100;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px)}.navbar-brand{display:flex;align-items:center;gap:8px;font-size:1.1rem;font-weight:700;color:var(--text-primary)}.bottom-nav{display:flex;align-items:center;justify-content:space-around;padding:8px 0;padding-bottom:calc(8px + env(safe-area-inset-bottom));background:var(--bg-secondary);border-top:1px solid var(--border);position:fixed;bottom:0;left:0;right:0;z-index:100}.bottom-nav a{display:flex;flex-direction:column;align-items:center;gap:2px;font-size:.65rem;font-weight:500;color:var(--text-muted);text-decoration:none;padding:4px 12px;transition:color .2s;min-height:44px;justify-content:center}.bottom-nav a.active{color:var(--accent)}.bottom-nav a .nav-icon{font-size:1.3rem}.loading{display:flex;align-items:center;justify-content:center;padding:40px;color:var(--text-muted)}.spinner{width:32px;height:32px;border:3px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.fade-in{animation:fadeIn .3s ease}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.slide-up{animation:slideUp .4s ease}body{padding-bottom:70px}.layout-sidebar{display:flex;min-height:100vh}.sidebar{background:linear-gradient(180deg,#0f172a,#1e293b);border-right:1px solid rgba(14,165,233,.15);display:flex;flex-direction:column;transition:width .3s ease,transform .3s ease;position:fixed;top:0;left:0;bottom:0;z-index:200;overflow-y:auto;overflow-x:hidden}.sidebar.expanded{width:var(--sidebar-width)}.sidebar.collapsed{width:var(--sidebar-collapsed)}.sidebar-logo{padding:20px 16px;border-bottom:1px solid rgba(255,255,255,.06);text-align:center;flex-shrink:0}.sidebar.collapsed .sidebar-logo{padding:20px 8px}.sidebar-nav{flex:1;padding:12px 8px;display:flex;flex-direction:column;gap:4px}.sidebar-link{display:flex;align-items:center;gap:12px;padding:12px 16px;border-radius:10px;text-decoration:none;font-size:.9rem;font-weight:500;transition:all .2s;min-height:44px}.sidebar.collapsed .sidebar-link{padding:12px 0;justify-content:center}.sidebar-link .link-label{white-space:nowrap}.sidebar.collapsed .link-label{display:none}.sidebar-link.active{color:#0ea5e9;background:#0ea5e91a}.sidebar-link:not(.active){color:#94a3b8}.sidebar-bottom{padding:12px 16px;border-top:1px solid rgba(255,255,255,.06);display:flex;flex-direction:column;gap:8px;flex-shrink:0}.sidebar.collapsed .sidebar-bottom{padding:12px 8px}.main-content{flex:1;padding:24px 28px;transition:margin-left .3s ease;min-height:100vh}.main-content.sidebar-expanded{margin-left:var(--sidebar-width)}.main-content.sidebar-collapsed{margin-left:var(--sidebar-collapsed)}.sidebar-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;z-index:199;opacity:0;transition:opacity .3s ease}.sidebar-overlay.visible{display:block;opacity:1}.mobile-topbar{display:none;align-items:center;justify-content:space-between;padding:12px 16px;background:var(--bg-secondary);border-bottom:1px solid var(--border);position:sticky;top:0;z-index:150}.hamburger-btn{background:none;border:1px solid var(--border);color:var(--text-primary);border-radius:var(--radius-sm);padding:8px 10px;cursor:pointer;font-size:1.2rem;min-height:44px;min-width:44px;display:flex;align-items:center;justify-content:center}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px}.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}.grid-auto{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:14px}.chat-layout{display:grid;grid-template-columns:300px 1fr;gap:16px;height:calc(100vh - 140px)}.chat-sessions,.chat-conversation{overflow:hidden;display:flex;flex-direction:column}.form-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.form-grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px}.form-grid-sub{display:grid;grid-template-columns:1fr 1fr auto;gap:10px;align-items:end}.page-header h1{font-size:1.3rem}@media(max-width:767px){h1{font-size:1.3rem}h2{font-size:1.15rem}h3{font-size:1rem}.page{padding:12px}.page-header{margin-bottom:16px;padding-bottom:12px}.page-header h1{font-size:1.15rem}.card{padding:14px;border-radius:var(--radius-md)}.kpi-grid{grid-template-columns:repeat(2,1fr);gap:8px}.kpi-card{padding:12px}.kpi-value{font-size:1.3rem}.mobile-topbar{display:flex}.sidebar{width:var(--sidebar-width)!important;transform:translate(-100%)}.sidebar.mobile-open{transform:translate(0)}.sidebar.collapsed{width:var(--sidebar-width)!important}.sidebar.collapsed .link-label{display:inline}.sidebar.collapsed .sidebar-link{padding:12px 16px;justify-content:flex-start}.sidebar.collapsed .sidebar-logo{padding:20px 16px}.sidebar.collapsed .sidebar-bottom{padding:12px 16px}.sidebar-toggle-btn{display:none}.main-content{margin-left:0!important;padding:16px 12px}.grid-2,.grid-3,.grid-4,.form-grid-2,.form-grid-3,.form-grid-sub{grid-template-columns:1fr!important}.grid-auto{grid-template-columns:repeat(2,1fr)}.chat-layout{grid-template-columns:1fr;height:auto;min-height:calc(100vh - 140px)}.chat-sessions{max-height:40vh;border-bottom:1px solid var(--border)}.chat-sessions.hidden-mobile,.chat-conversation.hidden-mobile{display:none}.tabs-row{display:flex;gap:4px;overflow-x:auto;-webkit-overflow-scrolling:touch;padding-bottom:4px;scroll-snap-type:x mandatory}.tabs-row>*{scroll-snap-align:start}.badge{font-size:.65rem;padding:3px 8px}.btn{padding:10px 16px;font-size:.85rem}.btn-sm{padding:8px 12px;font-size:.75rem}.header-actions{display:flex;gap:6px;flex-wrap:wrap;width:100%;margin-top:8px}.header-actions .btn{flex:1;min-width:0;font-size:.75rem;padding:8px 10px}.incident-item{padding:12px;gap:10px}.responsive-table{font-size:.8rem}.responsive-table th,.responsive-table td{padding:8px 6px}.staff-row{flex-direction:column;align-items:flex-start!important;gap:8px!important}.staff-row .staff-actions{width:100%;justify-content:flex-end}.bill-card-content{flex-direction:column!important;gap:10px!important}.bill-card-right{text-align:left!important}.service-toggle{flex-wrap:wrap}.service-toggle .input{width:100%;flex:unset!important}.modal-content{max-width:100%!important;margin:8px;max-height:95vh!important}.settings-save-bar{flex-direction:column;gap:8px!important;padding:12px!important}.settings-save-bar .btn{width:100%}}@media(min-width:768px)and (max-width:1023px){.page{padding:20px}.kpi-grid{grid-template-columns:repeat(3,1fr)}.grid-3{grid-template-columns:1fr 1fr}.grid-4{grid-template-columns:repeat(2,1fr)}.grid-auto{grid-template-columns:repeat(auto-fill,minmax(160px,1fr))}.chat-layout{grid-template-columns:260px 1fr}.main-content{padding:20px}.sidebar.expanded{width:200px}.main-content.sidebar-expanded{margin-left:200px}.form-grid-3{grid-template-columns:1fr 1fr}.header-actions .btn{font-size:.78rem}}@media(min-width:1024px){.kpi-grid{grid-template-columns:repeat(4,1fr)}.kpi-value{font-size:2rem}.page{padding:24px}}@media(min-width:1280px){.kpi-grid{grid-template-columns:repeat(6,1fr)}.grid-auto{grid-template-columns:repeat(auto-fill,minmax(200px,1fr))}}@supports (padding-bottom: env(safe-area-inset-bottom)){body{padding-bottom:calc(70px + env(safe-area-inset-bottom))}.bottom-nav{padding-bottom:calc(8px + env(safe-area-inset-bottom))}.settings-save-bar{padding-bottom:calc(16px + env(safe-area-inset-bottom))!important}}@media(pointer:coarse){.btn,.input,.select,.textarea,.sidebar-link,.bottom-nav a,.incident-item{min-height:44px}.badge[role=button],button.badge{min-height:36px;padding:6px 12px}}@media(max-width:767px)and (orientation:landscape){.chat-sessions{max-height:30vh}.kpi-grid{grid-template-columns:repeat(3,1fr)}.grid-2{grid-template-columns:1fr 1fr!important}}@media print{.sidebar,.mobile-topbar,.bottom-nav,.sidebar-overlay{display:none!important}.main-content{margin-left:0!important}body{padding-bottom:0}}